Privacy Policy
Frequently asked questions
Here are some common questions about our company.
At The Sweet Surprise, we specialize in customized chocolates for all occasions. Our offerings include personalized gifts and hampers, corporate gifting, luxury chocolate hampers, and event favors. We also provide bulk order solutions for brands and special occasions.
You can reach us via:
📩 Email – thesweetsurpriseee@gmail.com
📩 Instagram DM - the.sweet.surprisee
We’re happy to assist you with orders, customizations, and any inquiries!
As our chocolates are handcrafted and perishable, we do not accept returns. However, if you receive a damaged or incorrect order, please contact us within 12 hours of delivery with pictures, and we’ll make it right! Your satisfaction is our priority.